NAME RT::Extension::QuickUpdate - Adds an update box to ticket display DESCRIPTION This adds an update box to the ticket display page allowing one to quickly change: i) status; ii) owner; iii) priority; and iv) queue; instead of needing to browse between tabs in order to do so. RT VERSION Works with RT 4.4, 5.0 INSTALLATION perl Makefile.PL make make install May need root permissions Edit your /opt/rt5/etc/RT_SiteConfig.pm If you are using RT 4.2 or greater, add this line: Plugin('RT::Extension::QuickUpdate'); For RT 4.0, add this line: Set(@Plugins, qw(RT::Extension::QuickUpdate)); or add RT::Extension::QuickUpdate to your existing @Plugins line. Clear your mason cache rm -rf /opt/rt5/var/mason_data/obj Restart your webserver AUTHOR Best Practical Solutions, LLC BUGS All bugs should be reported via email to L or via the web at L. LICENSE AND COPYRIGHT This software is Copyright (c) 2010-2022 by Best Practical Solutions This is free software, licensed under: The GNU General Public License, Version 2, June 1991